General terms and conditions

These General Terms and Conditions apply to ski and snowboard schools operating in the Salzburg region.

1. General:

Unless expressly agreed otherwise, these General Terms and Conditions apply to all legal transactions and contractual relationships concluded between ski and snowboard schools in the Salzburg region and their customers as contractual partners. The purpose of the Salzburg ski and snowboard schools is to operate snow sports schools in the sense of ski and snowboard schools. This therefore includes the services of teaching the skills and knowledge of snow sports, in particular skiing and snowboarding (both without guaranteeing a specific training success), as well as guiding and accompanying snow sports, in particular skiing and snowboarding.

2. Reservations, offers, order confirmations,
contract conclusion, online price inquiries, and prices:

Reservations for individual and group courses can be made in person on site, via the Internet, by telephone, or by fax.
The offers of the ski and snowboard schools in SalzburgerLand are subject to change.
Only the written order confirmations of the ski and snowboard schools in SalzburgerLand are authoritative for the acceptance of the reservation and the scope of services. Verbal or telephone side agreements are only valid if expressly confirmed in writing by the respective ski and snowboard school in SalzburgerLand.
For on-site bookings (individual and group courses), a contractual relationship is only established upon purchase or handover of the necessary course card. The same applies to bookings made using remote communication methods, whereby the necessary course card is collected by the customer before the start of the service provision. In all cases, the
course card will only be handed over after full payment of the course fees has been made before the start of the course.
All prices quoted by the ski and snowboard schools in SalzburgerLand are in euros and, unless otherwise agreed, include statutory sales tax. Information in price lists is subject to change. No liability is accepted for any printing errors.

3. Terms of payment:

Unless otherwise agreed in writing, contracts concluded via the Internet, fax, or other means of remote communication and relating to individual and group courses require a deposit of at least 50% of the invoice amount to be paid immediately upon receipt of the written order confirmation. This deposit must be received in the account of the respective ski & snowboard school three working days before the start of the service provision. The remaining amount must be paid before the start of the service provision.
If expressly agreed in writing with the respective ski & snowboard school in SalzburgerLand in individual cases, the total amount of the course fees can also be paid in cash directly to the ski instructor or to a person authorized to accept the course fees at the respective ski & snowboard school in SalzburgerLand immediately before the start of the service.
For contracts to be concluded at the place of performance, the fee for the service to be provided must be paid before the start of the course at the respective office of the ski & snowboard school in SalzburgerLand in cash or using customary electronic means of payment.
In the event of late payment, the ski & snowboard schools in SalzburgerLand are entitled to charge the contractual partner statutory default interest.

4. Online offers and online bookings:

All services provided by ski and snowboard schools in SalzburgerLand that are requested and ordered online using the internet or other online services are subject to these terms and conditions.

4.1. Content of the online offer:

The ski and snowboard school/ski and snowboard rental (hereinafter referred to as “author”) accepts no responsibility for the topicality, correctness, completeness, or quality of the information provided. Liability claims against the author relating to any kind of material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded, unless there is evidence of wilful misconduct on the part of the author.
All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement, delete parts of the website or the entire offer without prior notice or to discontinue publication temporarily or permanently.

4.2. References, links:

In the case of direct or indirect references to external websites (“links”) that are outside the author’s area of responsibility, the author accepts no liability whatsoever, unless he had knowledge of illegal content on the linked websites before the links were created and it was reasonably possible and feasible for him to prevent or prohibit the use of illegal content by third parties after gaining knowledge of such content.
The author hereby expressly declares that at the time the links were created, no illegal content was discernible or known on the linked websites. The author has no influence whatsoever on the current and future design, content, or authorship of the linked websites. The author hereby expressly distances himself from all content on all linked or connected websites that has been changed since the link was created. This applies to all links and references within the author’s own website as well as to all external entries in guest books, discussion forums, mailing lists, etc. set up by the author.
The provider of the website to which reference is made shall be solely liable for unlawful, incorrect, or incomplete content and in particular for damage resulting from the use or non-use of such information, but not the party who merely refers to the respective publication via links.

4.3. Copyright and trademark law:

The author endeavors to observe the copyrights of the graphics, sound documents, video sequences, and texts used in all publications, to use graphics, sound documents, video sequences, and texts created by himself, or to make use of license-free graphics, sound documents, video sequences, and texts.
All brands and trademarks mentioned on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark and trademark law, other relevant legal norms, and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by the rights of third parties.
The copyright for published objects created by the author himself remains solely with the author of the respective Internet pages. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author’s agreement.

5. General Terms and Conditions of Participation:

The contractual partner must provide the ski and snowboard schools in SalzburgerLand with truthful and comprehensive information about their abilities and experience in the various snow sports, in particular skiing and snowboarding, at the start of the course. They must independently ensure that they have equipment that is appropriate for the level of snow sports technology, in particular skiing and snowboarding technology, and for the external conditions, and must pay for this themselves. They must also inform the ski and snowboard school in SalzburgerLand about their state of health and any ailments that may impair their ability to participate in snow sports or that may become acute during the practice of these sports.
Before the start of the lesson, the contractual partner must independently arrange for the equipment, in particular the ski and snowboard equipment and bindings, to be checked by a specialist company. The respective ski and snowboard school is in no way liable for damage of any kind incurred by the contracting party as a result of unprofessional or inadequate inspection, adjustment, or maintenance of their equipment. Each contracting party is responsible for the technical safety and faultlessness of their equipment and must pay for any damage resulting from this themselves.
In particular, the ski and snowboard school may prohibit the contractual partner from participating in the course with equipment that is unsafe or technically defective
until the contractual partner has arranged for the defect to be remedied, without the contractual partner being entitled to a reduction in the fee for missed lessons.
The ski and snowboard schools in SalzburgerLand are responsible for dividing participants into groups and assessing their abilities for the courses. If a participant needs to be moved to a lower group, the contractual partner must comply with this decision. Otherwise, the respective ski and snowboard school in SalzburgerLand is entitled to terminate the contract immediately, without the contracting party who has breached the contract being entitled to reclaim the fee paid.
The contractual partner must strictly and precisely follow and comply with the instructions of the ski and snowboard schools in SalzburgerLand. Failure to comply with instructions and warnings entitles the ski and snowboard schools in SalzburgerLand to terminate the contract immediately. Furthermore, impairment of the contractual partner due to alcohol and/or drugs entitles the ski & snowboard school to terminate the contract immediately. In all these cases, the contractual partner is not entitled to a refund of the fee paid.
If the number of participants in a group course falls below five, the ski and snowboard schools in SalzburgerLand reserve the right to combine groups or reduce the number of lessons accordingly.

6. Liability provisions:

The contractual partner of the ski and snowboard schools in SalzburgerLand is strongly advised to take out health, accident, liability, and international health insurance. The ski and snowboard schools in SalzburgerLand are liable in accordance with the statutory provisions exclusively for damages that are related to the activities of the ski and snowboard schools in SalzburgerLand and that were caused intentionally or through gross negligence. The ski and snowboard schools in SalzburgerLand have taken out appropriate liability insurance. Furthermore, the respective ski and snowboard school shall in no case be liable if the contractual partner disregards instructions, FIS slope rules, other legal regulations, or provisions of these terms and conditions and suffers bodily injury, damage, or causes damage of any kind.

7. Complaints:

Any complaints or grievances must be reported by the contractual partner to the respective office of the Ski & Snowboard School in SalzburgerLand immediately on site in order to enable a quick remedy
and to allow the service to continue to be provided. If the contractual partner does not exercise their right of complaint immediately, or at least before the end of the service provision, any claims for a reduction in payment can no longer be considered. Other claims against the ski and snowboard schools in SalzburgerLand must be made in writing and justified no later than four weeks after the reason for the claim arose or became known.

8. Cancellation:

For individual courses, cancellation of the contract is possible until 5:00 p.m. on the day before the course begins without incurring a cancellation fee. However, if cancellation occurs at a later date, the Ski & Snowboard School in SalzburgerLand is entitled to charge the agreed rate for a full day or, in the case of half-day or hourly bookings, the applicable pro-rata daily or hourly rate.
For group courses, a refund of payments already made is only possible in the event of accident or illness upon presentation of a medical certificate from a local doctor. The amount to be refunded will be recalculated on the basis of the services actually provided for this period. The total amount will be reduced as a result, but the daily rates may increase. No refund will be made in the event of non-attendance on the agreed course date or withdrawal during an ongoing service.
In the event of course cancellations due to weather conditions (force majeure), the fees paid will not be refunded by the ski and snowboard schools in SalzburgerLand.
The course fee does not include the cost of using the lift facilities. All costs for the use of all lifts are borne by the course participant as the contractual partner. The ski and snowboard school does not provide any compensation for lesson times lost due to cable car and lift failures.

9. Safety:

Course participants are expressly advised that, according to the Salzburg Provincial Sports Act 1988, LGBl No. 98/1987, children and young people under the age of 15 are required to wear a ski or snowboard helmet that complies with ÖNORM EN 1077:2007 when participating in alpine skiing and snowboarding. In addition, course participants must familiarize themselves with the content and application of the current FIS slope rules and comply with them.

10. Place of jurisdiction, place of performance, choice of law:

The place of performance is the location of the central office of the ski & snowboard school/ski rental. The court with local and subject-matter jurisdiction at the location of the central office of the ski & snowboard school/ski rental shall have jurisdiction over all legal disputes arising from the contractual relationship. Austrian law applies. The contract language is German.

11. Legal validity:

Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions or the entire legal transaction. The invalid provision shall be replaced by a provision that comes closest to the economic purpose of the invalid provision. Amendments to these General Terms and Conditions must be made in writing.